Metalbird France Help Center

We aim to have orders placed before midday shipped the same day but almost always within two business days to ensure you receive your Metalbird promptly.

We aim to have orders placed before midday shipped the same day but almost always within two business days to ensure you receive your Metalbird promptly.

How long does delivery take?

Delivery

Installation: How to install my bird?

What is a Metalbird made from?

Rust/Patina - Corten Steel

Can you paint them?

Where are Metalbirds made?

Who designs the birds?

Do you do custom birds?

Will my Metalbird scare off real birds?

I'm travelling. Can I take my Metalbird on the plane?

Will the hammering of a Metalbird into a tree damage the tree?

Size: How big are the birds?

Product

What is your return policy?

When will I get my refund?

How do I start a return?

I'm having trouble logging in

How do I cancel my order?

Can I edit or add anything to my order?

Order

How do I track my order?

Who do you ship with?

Can I ship to multiple addresses?

Can you ship to a PO box?

How much does shipping cost?

Do you offer free shipping?

Do you ship Internationally?

Shipping

My order was marked delivered but isn't here

What do I do if I receive the wrong item in my order?

Can gift vouchers be returned?

Will my gift voucher expire?

How do I use my gift voucher?

Can a gift voucher be used to buy another gift voucher?

How do I know how much is left on my gift voucher?

Can I use more than one discount code?

Can I use my discount code on limited edition items?

How do I apply promo/discount codes?

Can more than one gift voucher be used towards a purchase?

Does my discount code expire?

Discount Codes & Gift Vouchers

Can Metalbirds be sent as gifts?

Do you include order information in the shipment?

Gifting

How long does delivery take?Updated 9 months ago